Crisis Numbers

The London Survivors Gateway is not a crisis service and we do not deliver ongoing support services . We explain what services are available in particular areas and make detailed referrals into available services.

Due to a high demand for our service, there is usually a delay between making a referral and you or the person you have referred being contacted. We understand that at the point survivors seek help they are in need of support as quickly as possible.

If you have been raped or sexually assaulted in the last 7 days please visit our dedicated page

If you have not been assaulted in the last 7 days but feel that you cannot wait to obtain support you may wish to:

  • Look at our service map to find out what services are available and make contact with services in your area directly.
  • Look at our resource page to find out if there are any self-help resources that you can use whilst you are waiting.
  • Speak to your GP, explaining that you have been referred into specialist services but that you are waiting for ongoing support and there will be a waiting list.
  • Use existing helplines and webchat services for emotional support so that you can speak with someone who understands the impact of sexual violence about how you are feeling.

If you are experiencing a mental health crisis, are feeling suicidal or require urgent medical support

  • Call NHS 111
  • Go to your local Accident and Emergency Department
  • Contact your local Mental Health Crisis Team (details below)
Mental health crisis team area and website linkTelephone number
Barking and Dagenham, Newham, Redbridge, Waltham Forest and Havering0300 555 1000
Barnet, Enfield and Haringey0208 702 4040
Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster0800 0234 650
City of London0207 392 2919
Camden & Islington020 3317 6333
Croydon, Lambeth, Southwark, Lewisham0800 731 2864
Ealing, Hammersmith and Fulham & Hounslow0300 1234 244
Hackney, Tower Hamlets & Newham0207 771 5807
Kingston, Merton, Richmond, Sutton and Wandsworth0800 028 8000